|Provide a reliable, scalable and transparent infrastructure that facilitates the operation of the school division and supports greater access and equity.|
|Result 1||Students and staff have equitable access to computing devices and other digital tools, including assistive technologies.|
|Actions||1.1 Provide equitable hardware (Chromebooks, laptops, iPads, presentation tools, etc.) for students across the division. Student to device ratio in grades 4-12 will be one-to-one. Student to device ratio in grades K-3 will be three-to-one. Student devices will be less than four years old.
1.2 Provide equitable hardware (Chromebooks, laptops, iPads, presentation tools, etc.) for staff across the division. Staff will have access to a device that is less than four years old.
1.3 All classrooms are equipped with presentation systems, including document cameras, projectors, and/or interactive whiteboards.
1.4 Maintain and support telecommunications, network connectivity, and networked tools.
1.5 Provide division-wide software/applications to support the education and business operations.
1.6 Provide digital tools to support real-time communication with students, staff, and community.
|Result 2||Students and staff have access to technical and human capital that enable high quality and reliable access to the Internet and other networks used by students and staff.|
|Actions||2.1 Provide reliable, universally available on-site Internet access for students, staff, and guests.
2.2 Provide reliable off-site Internet access for students as needed.
2.3 Use security monitoring tools to help ensure reliability and availability of ACPS resources.
2.4 Maintain Responsible Use Policies (RUP) with staff and students to preserve integrity of technical resources.
2.5 At minimum, maintain Virginia’s Standards of Quality (SOQs) requiring one technology support person and one Technology Integration Specialist per 1,000 students.
2.6 Maintain staffing to support operations and other division functions, including state and federal requirements.
2.7 Provide student-facing helpdesk support in the secondary schools.
2.8 Provide all schools and staff with responsive helpdesk services.
|Result 3||Technical staff is efficient and competent in supporting increasingly high levels of technology use.|
|Actions||3.1 Recruit highly skilled technical staff.
3.2 Require regular training for technical staff related to job-specific responsibilities and professional growth.
3.3 Increase proficiency among technical staff in using job-specific resources/systems.
|Result 4||Use best practices that comply with federal, state, and industry guidelines and recommendations to minimize network threats and vulnerabilities and protect educational data.|
|Actions||4.1 Annually assess network equipment and make necessary upgrades to maintain network performance, reliability, and manageability.
4.2 Maintain project management practices.