{"id":9792,"date":"2021-09-24T12:41:22","date_gmt":"2021-09-24T16:41:22","guid":{"rendered":"http:\/\/www.acpsk12.org\/staff\/?p=9792"},"modified":"2021-09-24T12:41:22","modified_gmt":"2021-09-24T16:41:22","slug":"language-line-direct-response-a-new-phone-interpretation-service-for-families-is-coming-oct-1","status":"publish","type":"post","link":"http:\/\/www.acpsk12.org\/staff\/language-line-direct-response-a-new-phone-interpretation-service-for-families-is-coming-oct-1\/","title":{"rendered":"Language Line Direct Response: A New Phone Interpretation Service for Families is Coming Oct. 1"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Language Line Direct Response is a new service implemented by Language Line that allows families who speak Spanish, Amharic, Arabic, Farsi and Pashto to contact our schools with a qualified interpreter already on the line, eliminating language barriers they may have encountered in the past.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Families will dial a toll-free number 1-833-611-1667 when assistance is needed in their preferred language, and they will be paired with an interpreter before connecting with the school. When families call the toll-free number, they are greeted by an automated message, recorded in their preferred language. After hearing the greeting message, and selecting their prompt from the menu displayed in their language, a qualified interpreter is connected to the call. Parents and the interpreter are then connected to the specific school front office number for further servicing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The service will begin on Oct. 1 and schools will begin receiving promotional materials in early October to help make parents aware of the service.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Language Line Direct Response is a new service that allows families who speak Spanish, Amharic, Arabic, Farsi and Pashto to contact our schools with a qualified interpreter already on the line.<\/p>\n","protected":false},"author":10,"featured_media":9793,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-9792","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acps"],"publishpress_future_action":{"enabled":false,"date":"2026-05-16 06:19:56","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/comments?post=9792"}],"version-history":[{"count":1,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9792\/revisions"}],"predecessor-version":[{"id":9794,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9792\/revisions\/9794"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/media\/9793"}],"wp:attachment":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/media?parent=9792"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/categories?post=9792"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/tags?post=9792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}