{"id":9739,"date":"2021-09-10T11:50:34","date_gmt":"2021-09-10T15:50:34","guid":{"rendered":"http:\/\/www.acpsk12.org\/staff\/?p=9739"},"modified":"2021-09-10T11:50:34","modified_gmt":"2021-09-10T15:50:34","slug":"have-a-question-or-comment-ask-acps","status":"publish","type":"post","link":"http:\/\/www.acpsk12.org\/staff\/have-a-question-or-comment-ask-acps\/","title":{"rendered":"Have a Question or Comment? Ask ACPS!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Asking questions and sharing feedback are signs of engaged families and staff and great schools! Many questions or issues involving a specific student can be resolved by contacting a child\u2019s teacher, school support staff or the front office. Some concerns and questions are about division-wide policies or issues, and may be part of online Frequently Asked Questions (FAQs). There are a variety of ways families and the community can connect with ACPS to share their comments, get information or ask a question.\u00a0<\/span><\/p>\n<h2 id=\"ask-acps\"><span style=\"font-weight: 400;\">Ask ACPS<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To share a concern or comment with ACPS leadership or to ask a question about division-wide issues, community members can write to <\/span><a href=\"mailto:ask@acps.k12.va.us\"><span style=\"font-weight: 400;\">ask@acps.k12.va.us<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.acps.k12.va.us\/ask\"><span style=\"font-weight: 400;\">\u201cAsk ACPS\u201d<\/span><\/a><span style=\"font-weight: 400;\"> is part of a new system to make it easier for families to submit questions and comments and get a timely response.<\/span> <span style=\"font-weight: 400;\">Please keep in mind that the <\/span><a href=\"mailto:ask@acps.k12.va.us\"><span style=\"font-weight: 400;\">ask@acps.k12.va.us<\/span><\/a><span style=\"font-weight: 400;\"> email is not for school-specific questions or communications concerning a student. No confidential student information should be sent to this email address. Families should continue to contact their child\u2019s teacher or front office staff for issues related to a specific school and student.\u00a0<\/span><\/p>\n<h2 id=\"acps-helpline\"><span style=\"font-weight: 400;\">ACPS Helpline<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The ACPS Helpline is still in place and ready to assist families! Parent liaisons and outreach assistants continue to help families in need of assistance through the ACPS Helpline. Families can text or call the Helpline, Monday-Friday, 10 a.m. to 3 p.m. as follows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For English, text or call 703-844-1763<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For Spanish, text or call 703-844-3424<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For Amharic, text or call 703-927-6866<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For Arabic, text or call 703-927-7095<\/span><\/li>\n<\/ul>\n<h2 id=\"frequently-asked-questions\"><span style=\"font-weight: 400;\">Frequently Asked Questions<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">See the ACPS <\/span><a href=\"https:\/\/www.acps.k12.va.us\/Page\/3740\"><span style=\"font-weight: 400;\">Frequently Asked Questions<\/span><\/a><span style=\"font-weight: 400;\"> webpage, which is updated regularly to provide answers to questions from families throughout the school year.<\/span><\/p>\n<h2 id=\"school-newsletters-and-social-\"><span style=\"font-weight: 400;\">School Newsletters and Social Media<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Families can get school-specific communications as well by <\/span><a href=\"http:\/\/eepurl.com\/bxJ88T\"><span style=\"font-weight: 400;\">signing up for school newsletters<\/span><\/a><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.acps.k12.va.us\/socialmedia\"><span style=\"font-weight: 400;\">following schools on social media<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Asking questions and sharing feedback are signs of engaged families and staff and great schools! Find out the variety of ways families and the community can connect with ACPS to share comments, get information or ask a question.<\/p>\n","protected":false},"author":10,"featured_media":9740,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-9739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-acps"],"publishpress_future_action":{"enabled":false,"date":"2026-04-21 18:48:49","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/comments?post=9739"}],"version-history":[{"count":1,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9739\/revisions"}],"predecessor-version":[{"id":9741,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/posts\/9739\/revisions\/9741"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/media\/9740"}],"wp:attachment":[{"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/media?parent=9739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/categories?post=9739"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.acpsk12.org\/staff\/wp-json\/wp\/v2\/tags?post=9739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}